Shipping Policy

Effective Date: January 7, 2025

At NOTE SURII, we are committed to delivering your baby products in a timely and secure manner. Below is an outline of our Shipping Policy to ensure a smooth and efficient shipping experience for you:

1. Shipping Methods and Costs

We offer a variety of shipping methods to suit your needs. Shipping fees and delivery times will be calculated at checkout based on your delivery address and the shipping method you choose.

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Overnight Shipping: Estimated delivery time is 1 business day.
  • International Shipping: We currently ship to select countries outside the United States. International shipping costs and delivery times will vary depending on the destination.

Shipping charges will be displayed at checkout before you complete your order.

2. Order Processing Time

  • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may experience a delay in processing.
  • Once your order has been processed and shipped, you will receive an email confirmation with tracking information (if applicable).

3. Delivery Times

  • Domestic orders (within the United States) typically arrive within 5-7 business days after shipping, depending on the chosen shipping method.
  • International shipping times vary and can take longer, depending on the destination country.

4. Shipping Restrictions

  • We currently offer shipping within the United States and to select international locations. Please check the checkout page for available shipping destinations.
  • We are unable to ship to P.O. Box addresses for certain shipping methods.

5. Shipping Delays

While we strive to ensure timely delivery, NOTE SURII is not responsible for shipping delays caused by factors beyond our control, such as:

  • Weather conditions
  • Carrier delays
  • Incorrect or incomplete shipping addresses
  • Customs or import delays for international shipments

If you experience a delay, we encourage you to check the tracking information or contact the carrier for updates.

6. Damaged or Missing Items

If your order is damaged during transit or you receive an incorrect item, please contact us within 7 days of receiving your order. We will assist in resolving the issue by providing a replacement or issuing a refund (depending on the circumstances).

7. Contact Us

For any questions regarding shipping, or if you encounter issues with your order, please contact us at: